JS
Johan S

1 reviews | Active since Feb 2017

10 Feb 2017, 07:31

Still no response

<p>Even though I have been waiting for two weeks for someone from Vodacom to sort out their mess, I keep getting the same message:</p> <p> </p> <p>Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p>

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2017, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team