YS
Yuthika S

1 reviews | Active since Feb 2015

22 Feb 2016, 09:42

STILL NO RESPONSE

Good morning<br> <br> The time and resources I am investing to get such a petty issue resolved is becoming ridiculous!!!!!<br> <br> Today is the fourth week since I am trying to resolve my problem (I NEED TO USE THE DATA ALLOCATED TO ME ON MY SMART M PACKAGE) and all that has happened is I have been pushed from pillar to post with endless promises that my issue will be resolved \tomorrow\" or they will get back to me... Neither has \"tomorrow\" come nor has ANYONE got back to me!!!<br> <br> What's the next step?<br> <br> Does Vodacom want me as a client or will you guys rather cancel my contract and I can move to a Network where I can actually USE my phone.<br> I don 't need a phone as an accessory - I need it to COMMUNICATE!!!<br> <br> "

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2016, 15:37
Official
Hello Tikka14,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,