Still no response -

I am still awaiting to speak to someone regards to this. Today I received a call, stating that I am in arrears, where as it was due to VC doing double debits that my account debits were declined. I keep sufficient funds in my account for the debits to run out. This is something that I need to speak with someone to explain and make them understand. <br> <br> I would like to have contact details to speak to senior authority.