RG
Roberto G

1 reviews | Active since Mar 2015

11 May 2017, 11:16

Still No Resolve!!!????

<p>I posted a complaint yesterday the 10-05-2017 on my credit limit bar issue in which to my surpise someone from vodacom phoned me and tried to help me with the issue but my phone is still getting locked. I still have this issue and both my phone numbers are being locked every day. Surely if there is a problem on the system, there should be someone employed who can sort it out. Im paying for a service which is being locked, this is ridiculous. All I get is excuses and apologies, this is not going to sort the issue, just get the dame credit limit bar off my ****ing account.</p>

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Replies (1)
Vodacom
Vodacom's reply11 May 2017, 11:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team