Still No Resolution12 Days After Initial Complaint

Dear Vodacom, <br> <br> I was quite thrilled that once I posted to hello peter I received a phone call and assurance that my matter was being dealt with and would be finalized within 48 hours (this was on the 17th of September). It is now the 29th of September, and I have had no finalization of my matter. <br> <br> I have requested, and continue to request, the refund of my international roaming deposit of R5 000. I have made numerous requests for these funds. I have been back in the country now for over one year and despite all my attempts, I have not received this money back. <br> <br> PLEASE FINALIZE as this is absolutely no way to treat a client. To have to resort to hello peter is not on...and even then my matter wasnt sorted.