LW
Lyn W
1 reviews | Active since Oct 2010
02 Nov 2018, 08:19
STILL no resolution to Vodacom APP issues
After weeks and weeks of sending screenshots, emails and various calls it seems that Vodacom are not able to fix their app. I have not uninstalled it and I will be porting my number to MTN. I cannot buy airtime on the app on a prepaid phone because it says I have a contract. Please give me a contract then with free airtime...
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Vodacom's replyOfficial
02 Nov 2018, 08:50 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 08:50
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
LW
Lyn W's updateReviewer Update
05 Nov 2018, 15:53So I have now figured out that Vodacom have linked my pay as you go number to some contract number that does not belong to me - so I cannot log on - buy airtime nothing - way to go professionals...
LW
Lyn W's update05 Nov 2018, 15:53
Reviewer Update
So I have now figured out that Vodacom have linked my pay as you go number to some contract number that does not belong to me - so I cannot log on - buy airtime nothing - way to go professionals...