Still no resolution

I received a call from Candice on Sunday the 25 October 2015 and was told I would get a call from the Manager himself/herself from the Promenade Vodacom Store. To date I have not received anything yet. I decided to go into store and one of the store advisor told me they might not get any stock, referring to my previous post around \waiting more than 2 months for 1TB hard drive"its going to almost 4 months now and I'm at my wits end and not looking for any excuses. I work for Vodafone UK and I know process"