1 reviews | Active since Jul 2013

08 Nov 2016, 15:38

still no reply or phonecall

<p>I logged a complaint earlier today and still Know feedback...</p> <p> </p> <p>I phoned in again and still no update APPARENTLY ITS AN it ISSUE BUT NO NOTIFICATION NO EMAIL NO SMS NOTHING</p> <p> </p> <p>I tried calling again and i was placed on hold for almost 15 minutes</p> <p> </p> <p>PATHETIC SERVICE I TELL YOU</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2016, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team