STILL NO REPLY ON MY INCORRECT BILLING

THISN IS THE THIRD COMPLAINT AND STILL NO RESULTS!!!!!<br> <br> I have upgraded my contract in May 2015, and have since had nothing but problems om this account.<br> I am billed for a handset that is supposed to be free, and I am bring billed for data that I did not ask for. I am buying data when I need it. I have spent hours trying to sort this out last month, and my money was eventually paid back into my account after 20 DAYS!!!!!<br> <br> i AM HAVING THE SAME PROBLEM AGAIN THIS MONTH.<br> <br> I am going to contact the ombutsman about this. I really hope that a lot of people see this and decide never take out a contract with Vodacom. They are the worse service providers yet.<br> I wonder how many people are the cheating out of their money like this