1 reviews | Active since Nov 2016
still no reply from vodacom
<p>Your service is really unreliable .You sent a message and apologised but still haven't sorted my complaint out about my upgrade that was due and now is not due anymore due to system changes.</p> <p> You said you would inform me of the progress and there has been no progress from your side as yo where I stand as a customer of vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no response from Vodacom you keep apologising and saying someone will call me but yet nothing gets done.no one calls no one is sorting my complaint out as to why I was told to upgrade on the 4 the October 2016 and then told due to new system my upgrade date has moved to December.this is pathetic service and you cl3arly don't care about your clients.what is the process of canceling my contract cos Vodacom has no interest in their clients at all.Too big to worry about client service and quick to take your money.
Still no response from Vodacom you keep apologising and saying someone will call me but yet nothing gets done.no one calls no one is sorting my complaint out as to why I was told to upgrade on the 4 the October 2016 and then told due to new system my upgrade date has moved to December.this is pathetic service and you cl3arly don't care about your clients.what is the process of canceling my contract cos Vodacom has no interest in their clients at all.Too big to worry about client service and quick to take your money.