TT
Tau T

1 reviews | Active since Oct 2010

19 Oct 2015, 15:25

Still no reply from customer consultant

Received online reply on Tuesday 13 Oct indicating a customer consultant will get in touch soonest - its been a week already and nothing.....

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2015, 17:26
Official
Hello tautona,

We regret taking note of your experience.

A few attempts were made to contact you without success. We will try again and assist where we can.

An Inactivity Rule applies to all Vodacom Prepaid price plans. This means that when a prepaid number has been inactive for a period of 185 consecutive days, that number will be deleted.

Kind regards
Moddy K