WG
Wilma G

1 reviews | Active since Jul 2016

04 Jul 2016, 18:33

Still no refund from Vodacom

<p>On the 31st of May, Vodacom debited my account three times. I phoned them to fix the problem. They credited my account and said it will take up to 7 to 14 days to pay back the money. But they haven't and now on the 1st of July the debited my account for the full amount. Still I haven't received my money. They still owe me R620.30. </p>

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2016, 04:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team