NS
Nizaam S
1 reviews | Active since Feb 2017
19 Feb 2019, 07:24
Still No Refund, bad Service
This is reaching boiling point. This is my 3rd Service request . Vodacom resolved the last 2 without providing me with any updates. This seems to be the norm with vodacom their lack of service delivery is pathetic. I am due a refund after vodacom deducted money from my account for data never used. I need an update on my refund request urgently and to be resolved
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
19 Feb 2019, 09:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 09:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team