Still no refund

<p>Going on three months and Vodacom still has not refunded me for debiting my account three times.</p> <p> </p> <p>This is my second complaint and no one has called to fix it.</p> <p> </p> <p>Customer care together with the Vodacom stores were unable to fix it despite numerous assurances that it will be reversed. </p> <p> </p> <p>I was given a free gift to appolagise for me having to call.... It was a single free minute for my 15 minute call. .......... What an insult for a customer of over 10 years. </p> <p> </p> <p>Absolutely shocking that they show zero interest in refunding me.</p> <p> </p> <p>I will definitely switch networks .</p>