STILL NO REFUND
3 months and I am still waiting for my refund. A fiber contract that was supposed to be R600 ending up costing me almost THREE THOUSAND. Hours spent on the phone trying to sort things out. I was promised it would take 7 working days. Please don't respond as usual that I have been contacted with a private message because that simply does not happen.
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Vodacom's replyOfficial
15 Feb 2022, 08:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2022, 08:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team