LvN
Letitia van Niekerk-Venter
1 reviews | Active since Apr 2024
23 Apr 2024, 12:06
STILL NO REFUND
Good Day
I'm still waiting for my refund on my closed out account. Statement Account number: I***-9 Statement Date: 03/04/2024 Account summary: Date Description Item number Reference Amount Total 04/03/2024 BALANCE FWD -118.66 -118.66 01/04/2024 Invoice H7-1B9G***6 0.00 -118.66
Regards L. v. Niekerk-Venter
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Vodacom's replyOfficial
23 Apr 2024, 13:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2024, 13:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team