Still no phone

<p>I app**** for a new phone through the Vodacom desk at PDK, Graaff-Reinet, 2 months ago. The lady that helped me did not keep my phone number as i requested and then decided tochoose a phone that i did not choose and activated it. When i went tofetchmy phone and discovered it was wrong, i refused to take it and left it at the shop. The owner of PDK Graaff-Reinet said that they would cancel the contract BUT vodacom STILL took the payment off my account. The correct information was then filled in to rectify/open a new contract but there was a credit check fault - i was told to rectify this on my end. i did this but the next day, Vodacom took a payment frommy account again. Vodacom has taken a payment for 2 months now but i have NO PHONE and according to PDK, graaff-Reinet, the second (correct) contract has not been activated yet. I WANT MY PHONE AND I WANT MY MONEY THAT VODACOM TOOK!I phoned vodacom but was left to wait on the phone for more than half an hour and still didnt get to speak to a real person, only a pre-recorded message. I have spoken to the owner of PDK on numerous occassions and he says he will do something about it but i am still waiting for all this to be resolved.</p>