STILL NO PHONE

<p>VERY ****ED OFF and DISAPPIONTED– My phone was bought into Vodacom Cavendish 3G to be repaired in December 2015 and I still do not have it back!?</p> <p>Firstly the phone was bought in for repairs for a cracker screen, which after a month was sent back to me, unrepaired so it had to go back in again. When I was quoted to have it repaired again the cost went up by over 50% or R900 which I disagreed with since the original quote was for R1700. After a lot of phone calls, time and hassle later they finally agreed to repair it at the original quote.</p> <p>On receiving the phone back the software had stopped working properly and it had to go in again to be looked at.</p> <p>On receiving the phone back on the third time, the back of the case was peeling off and so it was sent back again to be sorted out. I was lead to believe that they were going to replace the phone as it was only 6 months old and I am on one of their premium contracts. Well this has not happened and I still do not have my phone back or even know if it has been repaired.</p> <p>After multiple calls to the store and speaking to the manager who keeps promising that she will come back to me with information on what is happening with the phone...she never has.</p> <p>I then spoke to another man there who said he would deal with it and come back to me the following day, o well guess what he did not, so I called in the afternoon and when someone finally picked up the phone they told me it was his day off!! ***.</p> <p>This new guy said he would get head office to call me before close of business that day -2 days later I am still waiting.</p> <p>I am besides myself with disappointment which is now turning into anger how they have treated this and want this sorted out by the end of the week.</p>