1 reviews | Active since Nov 2009
Still No Network - Dud Contract - Given UP
<p>I am now on day 6 of having my new iPhone 7 and day 2 of having no network whatsoever. No one is able to contact me, and I am unable to contact anyone. I would like advise on how I can return this phone to vodacom and start afresh with another network as this is not working for me and the advise I have recieved has been worthless. There is something seriously wrong and no one cares to assist me. I have zero connectivity and rely on my landlord's wifi. What happens in the case of an emergency and there is no way for me to reach anyone or be reached? I am so sorely disappointed and at this stage feel I want nothing to do with Vodacom at all. 6 days of not assisting me with the same issue is grossly stretching it. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no luck. This is the 5th night I am going to bed without a connection. Please can you come and fetch your phone I am now porting my number elsewhere. This is not fair at all.
Still no luck. This is the 5th night I am going to bed without a connection. Please can you come and fetch your phone I am now porting my number elsewhere. This is not fair at all.
