Still no luck 9n my query two months later

Hi Wafeeqah

Please may I get feedback. Can I also provide me with an SR number, the name and contact details of the department I need to call. As all SR numbers I gave been provided with are closed but there is no resolution. The last contact I had was Dean who seemed helpful but that was almost two weeks ago. Other than that I get the standard reply on this platform.

This matter is urgent. My debit orders are going off shortly and I need to get it sorted before then. This matter has been going on for more than two months now. I also feel that if no one wants to help me can you please request that my contract is ended as I am clearly not a valuable member of Vodacom. I would love to join another service provider who is obviously much cheaper (Vodacom services are expensive and you get **** service) and offers better value for money.

Thanks Janine