1 reviews | Active since Oct 2013
Still no joy from Vodacom
On 6th February I complained about one of my accounts whereby I have been charged for Blackberry internet service looooong after it should have been cancelled. I got feedback from Moddy saying that they will refund 12 mths only. Sad to say that after two months it has still not been removed and refunded. I even put another complaint on Hellopeter but no feedback from Vodacom. If Vodacom sees this, I am still waiting for this to be resolved, so now you owe me 12 mths up to February plus another 3 mths refund. Lets see what happens
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
