1 reviews | Active since Nov 2016

16 Jul 2024, 14:44

Still No Joy

Problem not solved but the ticket was closed.... My husbands phone is still NOT working. Olivia please contact me, as I do not have a contact number for you. Reference number EC-1TTX-1L4I6D. Phone number ***

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2024, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
's update18 Jul 2024, 12:17
Reviewer Update
Hi,

I would like to thank Olivia for the great service that she gave in order to resolve this query. She was a real gem and went out of her way to resolve it. Thanks Olivia, Vodacom can be very happy to have such a competent employee.

Regards
Liz