SN
Siyabonga N

1 reviews | Active since Dec 2013

20 Feb 2017, 09:40

STILL NO HELP ON FAULTY PHONE ISSUED

<p>I wrote a review last week, on a faulty 3 month old contract phone, and i am appalled at the fact that thee has been no word from vodacom, I am seriously considering drastic measures at this stage. I CANNOT BE PAYING FOR A FAULTY PHONE AND NOT GET THE NECESSARY HELP. I WILL TAKE THIS TO THE MEDIA!!</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Feb 2017, 11:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team