JM
Janine M

1 reviews | Active since Mar 2009

12 May 2016, 14:05

Still NO HELP!

<p>I once again had another dispute regarding vodacom account, i was phoned but because i couldnt phone i didnt get any help because of a reference number. I must phone the data department to rectify there issues. This is not the first time that i am being billed that amount so high for data. I cant even use my second contract because they never add my money or data but yet i am paying. going to take legal action now, move to CELL C i had enough been a loyal client since 2004 and i am the unhappiest client ever. Cant do this to myself any longer these people are making me sick. Service has never improved and when youre a customer you need tolick ass for service. FED UP!!!!! </p>

0
Replies (1)
Vodacom
Vodacom's reply13 May 2016, 12:35
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team

Best regards,