Still no help

Vodacom, i just give up with you guys.... after complaining time after time about your stupid website, i still CANNOT to this day change my password to log into my profile on your website. ive had people email me from Vodacom asking for the print screens of the error...haha imagine that, nothing has been done about it. and that has been since last year June maybe. Ridiculous, seriously, i just want to log on to my profile to view all my details and buy my data for my devices (with my OWN password, not a OTP you guys send me). Why do i pay so much for a service, when you guys cannot even sort out a simple website. Other Service providers are looking more promising that you.