STILL NO HELP!!!

After I wrote a report on Vodacom on Hello Peter, Vodacom paid my R647.66 back to me. Today I receive and sms from Vodacom stating that my debit order was returned unpaid due to insufficiant funds!! This is absolute bull!!! The debit order went through and then Vodacom paid it back to me 2 days later and now this!!!! I phoned Vodacom on Sunday as my account for January was again over R500.00 EVEN THOUGH I have a block on my phone and they informed me I used data of R155 at 6:55 on Saterday 24 January in the morning, I told them that can not be as I was asleep at that time. They said they will do a full enquiry as to who used the data, I then get a sms 2 days later stating that I used the data in my new phone (which I got on Saterday 24 January at 12h00 in the afternoon) wow I didnt know the new phone can magically use data before I even went for the upgrade!!! I will never in my life use Vodacom or recommend Vodacom to anyone. I have now bought me a MTN sim card and Vodacom will not see me again after my contract has ended. And I will tell everyone of this ******* service I am getting. My phone has never been this high!!!