HP
Hannes P

1 reviews | Active since Feb 2016

24 Mar 2016, 01:47

Still no follow up or response

It doesn't even help to complain. Vodacom just doesn't care. No loyalty whatsoever. I would be ashamed to be an employee of Vodacom. <br> <br> And you will typically respond.. \We are aware of your complaint\" or \"Someone will contact you\" which is total nonsense. There is absolutely no response. All the comments you make that say you responded are total lies, your calls are ****, because when I answer, I speak to a answering machine that isn't capable of doing anything worthy. <br> <br> Vodacom has no customer service whatsoever. Still paying for a faulty phone, more than 12 months after the phone broke, and even though the contract was supposed to expired already. <br> <br> Who ever is reading this is totally useless! I bet you a R1000 you won't even respond! You can't even do your job properly! You should be ashamed of yourself!"

0
Replies (1)
Vodacom
Vodacom's reply24 Mar 2016, 10:13
Official
Hello Hannessi,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team