Still No Fibre, Still No LTE

I won't recommend Vodacom to anyone, at first the sales agent sold me a dream I thought was amazing, but once the sale is through they forget you exist and have to fend for yourself. Their service sucks big time, first the application process takes a week, they promise you a free LTE service while u wait for your Fibre to be installed. The LTE service does not work. I called the Contact Centre 6 times and every person I get through has me on the phone for minimum 10 minutes, each one gives a different story. Which is amazing, because how many different ways can it take to activate a LTE service? I was promised call backs on 3 occasions but to no avail, the only constant is them asking for a SO or SR number. SO201123 - 285825 and SR*** , still nothing. I'm seriously considering to cancel as I'm also hearing scary stories about their 1st month promotion saying it's free but it's not true. I cannot deal with ********* deals and bad service all at once.