NS
Nishlan S

1 reviews | Active since Sept 2013

12 Jun 2019, 08:42

Still no feedback recieved

Since my last complaint i was advised that i would get a call almost concerning my upgrade and have still not recieved a call. Please cancel my upgrade as you did not honour the sms you sent me nor did you even bother to call me seems like i am the one that must always follow up, which i must say is pathetic.

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2019, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team