Still no feedback on the hacked account
<p>After my hello peter complaint i've received a call from Vodacom saying they will investigate this and come back to me. Also they suggested i change my number, how do one change your number thats yours for more than 15 years ? I'm still receiving msges saying vodacom is going to cut my line and getting those automated calls non stop. This is seriously starting to push me into the red zone. This is so unacceptable. I need this to escalate to a matter of urgency and the ***** to be caught. p.s. this also doesn't reflect good on my credit status.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
