Still no feedback on my complaint

I still have not received any feedback on my complaint http://hellopeter.com/vodacom/complaints/contract-upgrade-never-actioned-***, although Vodacom acknowledge receipt of this complaint.<br> <br> I also have no data on any of my contracts, which I believe is in breach of contract. My account was also not credited for the amount deducted in March for the 5GB contract that was upgraded. I was in store on 24 January and did the upgrade. I received a sms that the upgrade was approved and Timoney confirmed that the upgrade was completed. Trying to get this resolved and for someone at Vodacom to take owenership is impossible.<br> <br> I believe that as a paying customer that Vodacom is in breach of their contracts, by <br> 1. Not activating an approved upgrade of my contract<br> 2. Not activating my data for April on 2 of my accounts, and this is the 8th April already<br> <br> I will obtain legal assistance to cancel my contracts with Vodacom, since I believe that I have the right to feedback on my queries (2 in store queries, 2 emails and a complaint to hellopeter - no response or customer service). and my contracts have not had any data since 1 April.