Still no feedback from vodacom

I am not even disappointed anymore and I feel nothing all I want is for people not to fall in the same trap they must be aware that they must never do insurance business with vodacom until their call center agents are trained to sell and provide service even today I’m still waiting I got feedback that someone was going to call I’m still waiting even now and the imagine the contract is ending this month but still no feedback on the phone that got broken and declined the claim with an explanation that I was not told about when taking the policy people pay for insurance it’s not for free the service needs to be rendered even now the router that was bought with a laptop through vodacom call center is now not working at that time is a 3 year contract I also bought a contract SIM card 5 in 1 but these only work for a few minutes then nothing please vodacom do something about your service