LA
Leticia A

1 reviews | Active since Sept 2016

17 Oct 2016, 12:33

Still no feedback -EC-04AK-26OTKB

<p>Its been a month ans still no feedback.</p> <p>Its month end again and no confirmation has been provided that the account details have been amended. My account has still not been debited for last month.</p> <p> </p> <p>I am waiting for Vodacom, to call me? and if they list me... i will take it futher cause i have provided them with all the information requested, forms and bank statements of the new account to be debited.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply17 Oct 2016, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Oct 2016, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team