STILL NO FEEDBACK DESPITE PROMISES ANOTHER 15 DAYS

REFER TO COMPLAINT DD 12 MARCH 2015 @ 13H50 AND 1 APRIL 2015 @ 14H20<br> <br> STILL NO FEEDBACK DESPITE RECEIVING AND SMS TO SAY SOMEONE WILL CONTACT ME ON 3 APRIL 2015. STILL NOTHING.<br> NOW YOU WANT TO DISCONNECT MY SERVICES AS THERE ARE STILL CHARGES FOR DATA ETC.<br> <br> REALLY AND VODACOM ARE INCREASING THEIR TARIFF FROM 1 MAY - I DON'T THINK YOU DESERVE TO BE CHARGING MORE FOR THIS TYPE OF SERVICE.<br> <br> I AM SERIOUSLY CONSIDERING CANCELLING MY CONTRACT AS THIS IS NOT HOW I EXPECT VODACOM TO REACT.<br> <br> CONTACT ME BEFORE 15H00 TODAY TO RESOLVE.<br> <br> <br> Received a call from a call centre agent in CPT whilst I was driving to ** in Midrand.<br> Walked in and demanded to see someone - a lady and gentleman walked me to a boardroom and we chatted. I explained my problem and they agreed my complaints re billing and repairs to my existing ph are valid.<br> Gave me a loan phone and would email me to arrange a courier to collect my S5 for repairs and look into billing problem.<br> It is the 1/4/15 and my data is showing that I am over the limit....really????<br> I am still waiting for any type of feedback...<br> So not happy - maybe it is time to move my business lines and private lines to a supplier who wants our business...