1 reviews | Active since Jul 2010
STILL NO FEEDBACK DESPITE PROMISES
REFER TO COMPLAINT DD 12 MARCH 2015 @ 13H50<br> Received a call from a call centre agent in CPT whilst I was driving to HO in Midrand.<br> Walked in and demanded to see someone - a lady and gentleman walked me to a boardroom and we chatted. I explained my problem and they agreed my complaints re billing and repairs to my existing ph are valid.<br> Gave me a loan phone and would email me to arrange a courier to collect my S5 for repairs and look into billing problem.<br> It is the 1/4/15 and my data is showing that I am over the limit....really????<br> I am still waiting for any type of feedback...<br> So not happy - maybe it is time to move my business lines and private lines to a supplier who wants our business...
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
