aJ
amy J

1 reviews | Active since Nov 2014

29 Jun 2015, 09:45

STILL NO FEEDBACK AND NO NEW PHONE FROM VODACOM

So after I posted a complaint about Vodacom's terrible service, I HAD TO CALL THEM AGAIN this morning, another week later, to find out where the hell my new phone is. This is after someone called me about my last Hello Peter report, and promised me feedback the next day - well done Vodacom! You are the most useless idiots I've ever come across! And thanks to a call centre there is ZERO accountability, because everyone just passes the buck to the next guyl Don't even bother phoning me about this post, I will treat you like the assholes you are. I will treat you the way you are treating me!

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Replies (1)
Vodacom
Vodacom's reply02 May 2023, 21:58
Official
Hello amyjoubert,

Thank you for your Hellopeter posting.

Please refer to email sent to you on 25/06 advising of the following:

\Kindly be advised that the unit is still in transit to advance repair centre for further assessment.