1 reviews | Active since Feb 2015
still no feedback after 2 weeks
I recently app**** for a new contract online with Vodacom, got all the emails send through my documents as requested. after a week i still hadnt heard anything so called in and they said they cant help me. i then called again three other occasions and the service received is ridiculous, no one knows what is going on and i am still waiting for feedback. i have had no calls. emails or anything since applying, dont you want new customers? please contact me regarding this so we can process this order.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Kyle,
Thank you for taking the time to voice your enquiry. Kindly note that we were unsuccessful in making telephonic contact as we still awaiting the requested documents.
Regards
RO
Good day Kyle,
Thank you for taking the time to voice your enquiry. Kindly note that we were unsuccessful in making telephonic contact as we still awaiting the requested documents.
Regards
RO