TB
Taryn B

1 reviews | Active since Jan 2023

08 Oct 2023, 16:36

Still No Feedback

Hi Vodacom. You still haven't contacted me as you promised. I cancelled an ******* contract one of your agents conned me into in December 2022. I spoke with someone in your legal department and he assured me the ******* contracts were cancelled.

Now I am told it is not cancelled.

You said you would contact me, but you never did. I have checked my call logs. You emailed me, and I rep**** and you never reverted.

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2023, 18:53
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team