TB
Taryn B
1 reviews | Active since Jan 2023
08 Oct 2023, 16:36
Still No Feedback
Hi Vodacom. You still haven't contacted me as you promised. I cancelled an ******* contract one of your agents conned me into in December 2022. I spoke with someone in your legal department and he assured me the ******* contracts were cancelled.
Now I am told it is not cancelled.
You said you would contact me, but you never did. I have checked my call logs. You emailed me, and I rep**** and you never reverted.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Oct 2023, 18:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Oct 2023, 18:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
