Still no feedback

I got a responce from Vodacom on the 9th of July from my previous request on hello peter, I then called the helpdesk and asked that they review my profile as thats what the response said.<br> <br> I spoke to Phaffnique Peterson regarding this and was promised feedback within 48 hours from the CIC department.<br> <br> Its now been 12 days later and I'm still waiting.<br> <br> All I want is a smaller contract with the Cat phone, my current spend is more than R1000 per month and I simply want to move to a u-choose contract with the CAT B15Q<br> <br> How can you say I dont qualify for this when I pay on time every month and my account with Vodacom is up to date.<br> <br> I'm so gatvol of speaking to a call centre agent I want this sorted ASAP.<br> <br> Maybe I should stop paying then I might get feedback.