Still no feedback

Logged a report in Mar and still no feedback. I have as such requested that my other account which ended on 31 May 2015, be cancelled as I do not wish to proceed with ANY contracts with Vodacom and although I received a confirmation e-mail stating that my phone would be switched to prepaid as from 01 June 2015, it is still working which means that the contract was never stopped/cancelled.<br> <br> If I do not receive a response on both requests, I will proceed to the Consumer Protection Council.<br> <br> Two contracts and I have just had problems on both contracts, says alot for a company.