NM
Nthabiseng M
1 reviews | Active since Aug 2017
15 Jun 2019, 11:07
STILL NO FEEDBACK
STILL NO JOY.. I'M STILL STUCK THE PHONE I DON'T WANT AND EVERYDAY CALLS ABOUT PAYING DAT R175, IT WUD BE GR8 IF THOSE CALLS WERE TO ARRANGE COLLECTION OF THEIR PHONE AND CLEARING MY ACCOUNT SO I CAN CLOSE IT.
I KNOW I'M GONNA GET THEIR RESPONSE TEMPLATE AND ONE CALL THEN NOTHING AFTER THAT... HOW AMAZING IS VODACOM SERVICE!!!
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Replies (2)
Vodacom's replyOfficial
15 Jun 2019, 17:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jun 2019, 17:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jun 2019, 12:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your issue has been escalated and is being attended to. Contact will be made with you as soon as feedback is available. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply17 Jun 2019, 12:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your issue has been escalated and is being attended to. Contact will be made with you as soon as feedback is available. Regards Consumer Website Team(SA)
Best regards,