1 reviews | Active since Mar 2017

11 Apr 2017, 21:36

Still no feedback

<p>Vodacom....I have still not received feedback from you and I have received a new statement which I have once again been billed for vodacom live. Why do I constantly receive bad service from you. Thank you though for this terrible service. Thank you for making my mind up about me not renewing my contract with you. In the meantime this better get sorted out else I will cancel my debit order. I'm tired now. And all vodacom live charges on my account better be credited.</p>

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Replies (2)
Vodacom
Vodacom's reply12 Apr 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Apr 2017, 13:52
Official

Dear Caitlyn,

As discussed the query is resolved.

regards,

Cassandra

Best regards,