Still no feedback
Despite my complaint from Sunday being acknowledged I still have not been contacted nor the problem rectified. It is now 5 days. I need my R300 airtime that was deleted reinstated as well as the additional R70 airtime I have had to use out of my budget for 7 day bundles. This is urgent!
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Vodacom's replyOfficial
06 Oct 2017, 06:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2017, 06:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,