Still no feedback

Item: Vodacom
Rating: 1
Author: Yvonne N

<p>I logged two complaints on hellopeter..October 19 and November 2 and still no feedback!.shocking service!!My issue has been going on since October 6th..Clearly Vodacom does not care about customer service..</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Nov 2016, 11:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply05 Nov 2016, 11:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Yvonne N's updateReviewer Update

21 Nov 2016, 15:37

This matter has been going on since the 6 October. i logged 3 Hellopeter complaints. Still no feedback..Shocking!!!!

Yvonne N's update21 Nov 2016, 15:37

Reviewer Update

This matter has been going on since the 6 October. i logged 3 Hellopeter complaints. Still no feedback..Shocking!!!!