still no feed back

On 31st march i had an issue where data was taken from my account. I was left for almost 2 days without being able to make calls. After more than 3 hrs total on hold call centre says take it up with the shop where the phone was bought. So half a day off work go into the shop they sat for 45min while the shop was on hold to find out vodacom has an issue with migrations i will just have to wait till they fix it, the shop says the call centre could have given me the same answer no need to come into the shop. Still no one can help me with the data issue. Once ur contract is signed they have ur money then ur on your own no help no feed back !!!!! Terrible<br> I had the phone for a day when it had a software issue, back to the shop they did had to reload the os but the +- 300mb I spend doing the updates and installing whats app face book bbm, etc is not gone I have to re install everything at my cost, so I bought another 1gig supposed to expire on 20 april and at end of march they took +-280mb and I was told sorry for you its gone. I reported this on hellopeter on 31st march I got an email saying we will call you and so far nothing, maybe Vodacom cant make calls either