Still no fedback from Vodacom

<p>Below details of email correspondence from Vodacom in regard to offering me free data and one month free subscription on my line after the frustration and bad service I endured . I have sent email to the manager but to no avail and to date there has been no free data or credit received.</p> <p> </p> <p>Urgent feedback would be appreciated , please make some effort to better your services?????</p> <p>_________________________________________________________________________</p> <p>Dear Candy</p> <p>I will inform you as soonas I have received a response.</p> <p>Regards<br />Roderique Lategan</p> <p> </p> <p>-----Original Message-----<br />From: Candy Cerff<br />Sent: Mon Aug 15 15:35:05 GMT+0 ********** <br />To: ********** <br />Subject: RE: EC-047N-2IFAKK</p> <p>Hi Rodireque</p> <p>Thanks for your assistance in this regard.</p> <p>I'm hoping that Vodacom can better their service as I am extremely disappointed and dissatisfied with them as a service provider , a credit on my account does not change things and or make it better?</p> <p>Vodacom really needs to work on the call centre and customer service .</p> <p>I'm hoping the upgrade -out of stock-backlog will be attended too soon, will await your further feedback.</p> <p><br />Many thanks</p> <p>Candida (Candy) Cerff<br />Portfolio Manager<br />Tel: +27 (11) ********** www.whitfields.co.za</p> <p>[WPM Signature Banner - Paddocks]</p> <p>From: ********** ********** />Sent: 15 August 2016 03:05 PM<br />To: Candy Cerff <br />Subject: EC-047N-2IFAKK</p> <p>Dear Candy</p> <p>Your Hellopeter complaint refers.</p> <p>The ITC ref number is ********** 1 for the Samsung Galaxy tablet 10.1. I will also request a credit of one months free subs on the line ********** 50000.</p> <p>I have requested feedback on the upgrade order and will notify you as soon as this has been received.</p> <p>Regards<br />Roderique Lategan</p>