Still NO email access for 5 days!!!

I have been reporting my lack of email access to Vodacom since Monday. Its Friday today.No reply.No fixing my issue. My business suffers badly. I have lost 5 clients as a result! Vodacom support makes me hold on for hours, transferring me from one call center agent to another, and NOBODY knows what to do! My query relates to the number: ***. Yes, Vodacom has recordings of every time I have called and complained, and done nothing about it! Day 5.No email!!. No business! No income! Vodacom service is pathetic to say the least! Can someone at Vodacom MANAGEMENT please sort my problem out before the year ends???!!!!!!!