Still no delivery

I have a long list of the happenings since my online upgrade. The consultant chose to have my upgrade delivered to my home and when I told her my husband works at various sites she said RAM will call before delivery, they don't. We have changed the delivery address 3 times with vodacom and they still havent given RAM the details so now I'm still waiting day 4 they continously deliver to my home and Noone is there... Still waiting for Vodacom to change the delivery address. I was assisted by a consultant, or a few, 2 managers and the social media person and I'm still waiting. If I don't get my cellphone today please cancel the upgrade. And let me have the details of your ceo so I can tell him how the staff are running the business into the ground. Years of having a contract and this is how clients get treated.