1 reviews | Active since Feb 2011
Still no debit order
I'm not even going to be polite about any of this **** service I have been getting from Vodacom.<br> <br> Here goes my forth complaint no debit order has gone off once again we going into the 4th month of my complaint.I was assured that my banking details was uploaded and that my debit order will go off on the 25th.<br> <br> Once again nothing , and since then I have found out that I am a HIGH RISK person on my credit record, because I have been paying via EFT and not debit order which I have arranged countless times.<br> <br> CAN SOMEONE GIVE ME ONE COMPETENT PERSON TO DEAL WITH , HOW HARD IS IT TO TAKE MY DETAILS SO THAT I CAN PAY VIA DEBIT ORDER???<br> <br> I have callled ,emailed, spoken to alot of people at Vodacom in this 4 months ! Now you send me a sms to say I must make payment arrangements when I have called saying DEBIT MY ACCOUNT EACH MONTH !!<br> <br> ****ed off is an understatement .<br> <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
