Still no data!

Item: Vodacom
Rating: 1
Author: Lize W

Since Saturday morning I have no data on my cell phone. I have visited the Vodacom shops and the repair shop, they can’t help my. I have emailed my problem, I and my husband have phoned the call centre, the legal centre, but still nobody helps us. There is a pre legal on the phone, but no (NO!) moneys in arrear, which was confirmed by 3/4 Vodacom call centre personnel. They reset the phone, but still no data. Why can nobody do something about this? I have received two sms’s from Safiek Andrews, but this is of NO HELP to me. My husband phoned and I phoned or several occasions. Even the legal department said there is no money outstanding, but still it doesn’t work. Lize

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 May 2016, 10:22

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply05 May 2016, 10:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,

Lize W's updateReviewer Update

05 May 2016, 10:25

This response has no meaning.

Lize W's update05 May 2016, 10:25

Reviewer Update

This response has no meaning.

Still no data!

About

Community

Businesses

Follow Us